[TNPetite.45]

computer has been acting up for a few days - so I prudently put everything of value on my 500 GB WD My Passport. So far so good.

Doing a consulting job preparing some power point slides and am looking through videos on teamwork to put in -

must have gotten a virus from a link.

It has disabled my AVG virus program -

I ran malware bytes full scan - it found 3 infections, said to reboot to get rid of them, but they were right back

Spy Bot won't load

Firefox and Internet Explorer will load, but won't go to any websites I type in

While Malware Bytes was running - kept getting "security warning" box notices and a pop-up from the start menu telling me a virus was was threatening my computer

Every few minutes a internet explorer web page would open with a .porn or .adult address, but nothing but a blank explorer page showed up.

SO BIG QUESTION IS - ANYTHING I CAN DO AT THIS POINT TO GET MY COMPUTER BACK?

Had the WD My Passport plugged in to the USB when this started as well - so I'm hoping it isn't corrupted - I couldn't get it to safe eject, so I just unplugged it to try to make sure it was saved.

Appreciate in advance any help you tech guys out there can provide!

 

[TNPetite.45]

okay, well researching on my own I'm going to try the Dr Web Cure It program, since it appears that I have the fake windows security virus and see what happens.

 

[Decidion]

Assuming you are running windows, you also might want to try the Windows Maliscious software removal tool....

http://www.microsoft.com/security/malwareremove/default.aspx

 

[dirtydog]

Dont ask me i type with one finger......

 

[LEPER]

Restart the computer in safe mode. Run your AV programs. Restart in safe mode with networking, run them again. go into msconfig and turn the new unknown crap off.

 

[lanahi]

You may have to do a full system restore if all else fails.
How do you come in here?

 

[Kroenen117]

If you guys come up with the answer to her issue That would rock so much since I have one too..

When i put my windows vista Hp computer to sleep and then pull it back up later... the screen is black and stays black until i turn it off. And when i try and start it back up..

It gets to the password screen and looks like A emergency color board test Tvs have sometimes when a show isnt on. Which to me isnt a good sign ... so what ive done now is keep my computer always on and never goes to sleep.. and leave it on low power.



I have no idea why its so slow or what is going on.. any ideas?

 

[stroyeror]

You may have to do a full system restore if all else fails.
How do you come in here?

I have to agree even if you did find something to remove them the damage has already been done. Like Lanahi said a system restore will be the way to go. Just boot from the CD or boot from the system restore partition.

 

[TNPetite.45]

Got in here using hubby's computer -

Did a safe mode start up, as none of my programs would work and I couldn't access the internet.

Managed in safe mode to run Dr. Web Cure It and get rid of a couple items, then was able to run malwarebytes in safe mode and get rid of a couple more items. Still won't let me run spy bot without resetting on it's own for no reason.

Wasn't able to access the internet until I did a system restore.

Will see how it goes for now. Really just need a new computer, as this one is about 6 years old.

 

[TNPetite.45]

Did a google on windows security virus and got good info from the malwarebytes site with some good, detailed advice on how to fix it - was the user comments that helped the most.

 

[Lady Dragon]

computer has been acting up for a few days - so I prudently put everything of value on my 500 GB WD My Passport. So far so good.

Doing a consulting job preparing some power point slides and am looking through videos on teamwork to put in -

must have gotten a virus from a link.

It has disabled my AVG virus program -

I ran malware bytes full scan - it found 3 infections, said to reboot to get rid of them, but they were right back

Spy Bot won't load

Firefox and Internet Explorer will load, but won't go to any websites I type in

While Malware Bytes was running - kept getting "security warning" box notices and a pop-up from the start menu telling me a virus was was threatening my computer

Every few minutes a internet explorer web page would open with a .porn or .adult address, but nothing but a blank explorer page showed up.

SO BIG QUESTION IS - ANYTHING I CAN DO AT THIS POINT TO GET MY COMPUTER BACK?

Had the WD My Passport plugged in to the USB when this started as well - so I'm hoping it isn't corrupted - I couldn't get it to safe eject, so I just unplugged it to try to make sure it was saved.

Appreciate in advance any help you tech guys out there can provide!

Stopzilla is a good program. My lap top was going down hard and fast. I had to run it 3 or 4 times a day for a week but it eventually got all the trojans. I have no idea where they came from either. I think it was about 30 bucks.

http://www.stopzilla.com/products/stopzilla/landing.do?type=download_nonav&AID=10071

 

[lanahi]

I like Lavasoft's free Ad-Aware to find and get rid of anything outside a virus. The Trojans and spyware can mess things up as much as a virus, and Ad-Aware is a good program.

Before you go to a program, have the anti-virus scan it first to make sure it's okay, even something like Spy Bot can get infected.

Some of those tech forums are great...glad you got some help.

 

[stroyeror]

But the most the important thing to realize is that those anitvirus programs are a joke. Security starts with the user it begins and ends with the user.

 

[wevie]

Restart the computer in safe mode. Run your AV programs. Restart in safe mode with networking, run them again. go into msconfig and turn the new unknown crap off.

I question any advice that recommends using MSCONFIG as a permanent fix. It is only a bandaid. You haven't removed anything, just turned it off.

But the most the important thing to realize is that those anitvirus programs are a joke. Security starts with the user it begins and ends with the user.

Yes and no. No matter how careful you are, you CAN still get infected. Infections do not ONLY come from porn sites. Infections do not ONLY come from illegal downloading.

1.) Have a current restore point. I actually keep a backup hard drive on a shelf ready to pop in if necessary.

2.) Regular, layered system scans. Avast, Spybot, Adaware, Malwarebytes. This is just an example, there are plenty of acceptable layers you could use.

3.) Keep your system updated.

4.) Keep your fingers crossed. I believe that all systems are vulnerable. If you NEVER get an infection of any kind, you either aren't online or you don't know you are infected.

 

[TNPetite.45]

I have Ad-Aware - the fake windows security virus had stopped it from running as well.

The safe mode worked - I ran Dr. Web Cure It and Malwarebytes and it fixed it.

SpyBot seems to be corrupt - I'll have to re-load.

Since this is my work computer, I'm very careful what gets clicked on - nothing adult, nothing illegal, no games, etc. I think it came from looking for a teamwork video for the consulting project I'm working on.

Even after I got the viruses captured, I still couldn't load my internet access - I had to do a system restore to a previous point to get internet access back, then re-load my anti virus software.

Think I finally have it under control. Whew.

 

[vicdotcom]

For future reference, http://www.malwareremoval.com/rules.php helped me out a lot when I had some serious bugs. It took about a week to resolve, but you get someone one-on-one to walk you through removing all the malware on your computer.

I am very very very thankful for them.

Vic

 

[LD 50/50]

format c:\

reload Windows

 

[vicdotcom]

format c:\

reload Windows

Wouldn't that wipe out every and all your files?

 

[stroyeror]

Wouldn't that wipe out every and all your files?

One would back there files up before hand. Even so its a good idea to keep backups of your files.

To TNPetite.45 have your backed your files up and reloaded windows?

 

[skifast]

The only way to be sure is to back up you files, reformat and reinstall WIndows.