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Failed Bank Information
Information for Haven Trust Bank, Duluth, GA

Press Release
Acquiring Financial Institution
Question and Answer Guide
Banking Services
Loan Customers
Possible Claims Against the Failed Institution
Priority of Claims
Dividend Information
Brokered Deposits

I. Introduction
On December 12, 2008, Haven Trust Bank, Duluth, GA was closed by the Georgia Department of Banking and Finance and the Federal Deposit Insurance Corporation (FDIC) was named Receiver. No advance notice is given to the public when a financial institution is closed.
The FDIC has assembled useful information regarding your relationship with this institution. Besides a checking account, you may have Certificates of Deposit, a car loan, a business checking account, a commercial loan, a Social Security direct deposit, and other relationships with the institution. The FDIC has compiled the following information which should answer many of your questions.

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II. Press Release
The FDIC has issued a press release (PR-134-2008) about the institution's closure. If you represent a media outlet and would like information about the closure, please contact David Barr at 703-622-4790 or Andrew Gray at 202-494-1049.
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III. Acquiring Financial Institution
All deposit accounts have been transferred to Branch Banking & Trust Company, (BB&T), Winston-Salem, NC ("assuming institution") and will be available immediately. On Monday, December 15, 2008, the former Haven Trust Bank locations will reopen as branches of BB&T.
Your transferred deposits will be separately insured from any accounts you may already have at BB&T for six months after the failure of Haven Trust Bank. Checks that were drawn on Haven Trust Bank that did not clear before the institution closed will be honored as long as there are sufficient funds in the account. You may speak to an FDIC representative regarding deposit insurance by calling: 1-866-782-1402 or visit EDIE the FDIC's Electronic Deposit Insurance Estimator.

EDIE - FDIC's Electronic Deposit Insurance Estimator

You may withdraw your funds from any transferred account without an early withdrawal penalty until you enter into a new deposit agreement with BB&T as long as the deposits are not pledged as collateral for loans. You may view more information about BB&T by visiting their web site.

BB&T (

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V. Banking Services
The Automated Teller Machines (ATM) will remain available.
As of Monday, December 15, 2008, you may continue to use the services to which you previously had access, such as, online service, safe deposit boxes, night deposit boxes, wire services, etc.

Your checks will be processed as usual. All outstanding checks will be paid against your available balance(s) as if no change had occurred. Your new bank will contact you soon regarding any changes in the terms of your account. If you have a problem with a merchant refusing to accept your check, please contact your branch office. An account representative will clear up any confusion about the validity of your checks.

All interest accrued through Friday, December 12, 2008, will be paid at your same rate. BB&T will be reviewing rates and will provide further information soon. You will be notified of any changes.

Your automatic direct deposit(s) and/or automatic withdrawal(s) will be transferred automatically to your new bank. If you have any questions or special requests, you may contact a representative of your assuming institution at your branch office.

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VI. Loan Customers
If you had a loan with Haven Trust Bank, you should continue to make your payments as usual. The terms of your loan will not change under the terms of the loan contract because they are contractually agreed to in your promissory note with the failed institution. Checks should be made payable as usual and sent to the same address until further notice. If you have further questions regarding an existing loan, you may call 1-866-782-1402.
For all questions regarding new loans and the lending policies of BB&T, please contact your branch office.

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VII. Possible Claims Against the Failed Institution
Claims against failed financial institutions occur when bills sent to the institution remain unpaid at the time of failure. Shortly after the failure, the FDIC sends notices directly to all known service providers to explain the claim filing process.

Please note: there are time limits for filing a claim, as specified in the notice.

If you provided a service for Haven Trust Bank, and have not received a notice, please contact:

Federal Deposit Insurance Corporation
Receiver: Haven Trust Bank
Attention: Claims Department, DRR
1601 Bryan Street
Dallas, Texas 75201

Call toll free 1-800-568-9161

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VIII. Priority of Claims
In accordance with Federal law, allowed claims will be paid, after administrative expenses, in the following order of priority:
General Unsecured Creditors
Subordinated Debt

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IX. Dividend Information
No dividends have been declared at this time.
Dividend Information on Failed Financial Institutions

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X. Brokered Deposits
The FDIC offers a reference guide to deposit brokers acting as agents for their investor clientele. This site outlines the FDIC's policies and procedures that must be followed by deposit brokers when filing for pass-through insurance coverage on custodial accounts deposited in a failed FDIC Insured Institution.
Deposit Broker Processing Guide

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General Disclaimer

Last Updated 12/12/2008 Customer Service

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