I'll 2nd that! I rec'd a Gerber Applegate Fairburn Combat folder some months ago, used, on trade. It was missing the pocket clip when I rec'd it, so I emailed Gerber to ask if I could purchase one. The next day I rec'd a reply saying my clip would be to me the next day, and it was.
Obviously pennies from their pockets, but good service in the time of limited warranties, we don't cover thats, and sorry, but you didn't get that from us, so you're SOL.
I have had few Gerbers over the last few years, and they've always impressed me with their quality vs. price. I'm tired of the this steel vs. that, that's not a good brand, made here vs. there, knife snobs who would not be caught dead buying anyrthing less than a 300+ priced blade. I have not been afforded such luxuries, and I'm not sure I would, as I could buy many other items with that much dough (custom knife guys, please don't kill me while I sleep tonight!!). I'm beginning to notice that, regardless of price of goods, good companies take care of their customers. I think I'll let that dictate who I buy from...
Obviously pennies from their pockets, but good service in the time of limited warranties, we don't cover thats, and sorry, but you didn't get that from us, so you're SOL.
I have had few Gerbers over the last few years, and they've always impressed me with their quality vs. price. I'm tired of the this steel vs. that, that's not a good brand, made here vs. there, knife snobs who would not be caught dead buying anyrthing less than a 300+ priced blade. I have not been afforded such luxuries, and I'm not sure I would, as I could buy many other items with that much dough (custom knife guys, please don't kill me while I sleep tonight!!). I'm beginning to notice that, regardless of price of goods, good companies take care of their customers. I think I'll let that dictate who I buy from...