[HomeDefense]

This doesn't have anything to do with the current banking crisis, but I'm seeing news reports about a lot of fraud going on with Chase Bank accounts with no apparent support from Chase. In fact, some of their responses appear to be ridiculous. If you have a Chase account, be aware of these scams. The amount of personal information the scammers have may indicate a breach of Chase account data. The worst part is that Chase appears to be giving their customers the middle finger when the customers report the fraud.

These reports are from 2023.

Mesa couple sues Chase Bank for failing to return over $48k

Chase customers outraged after reports of scams continue | FOX 13 Seattle

Fraud victims demand Chase Bank do more after thousands drained from accounts

 

[rriley]

... I'm seeing news reports about a lot of fraud going on with Chase Bank accounts with no apparent support from Chase. In fact, some of their responses appear to be ridiculous. If you have a Chase account, be aware of these scams. The amount of personal information the scammers have may indicate a breach of Chase account data. The worst part is that Chase appears to be giving their customers the middle finger when the customers report the fraud.

It's not just Chase, this type of fraud affects other banks as well.

Nearly all of these cases involve the customer voluntarily providing their account information to someone who calls them and states that they are employees of Chase. Common sense dictates that no one should disclose their private banking info to anyone who calls them. In these cases, the banks have no responsibility for clients who do stupid things.

 

[lowlife]

It's not just Chase, this type of fraud affects other banks as well.

Nearly all of these cases involve the customer voluntarily providing their account information to someone who calls them and states that they are employees of Chase. Common sense dictates that no one should disclose their private banking info to anyone who calls them. In these cases, the banks have no responsibility for clients who do stupid things.

I don't even need to comment.

 

[Hoka-hey]

The only attempt of fraud with myself was with a Wells Fargo credit card.
So they gave me a new card (new #'s) but I didn't activite it .
A couple of months later fraud activity on the new card.
I told them the fraud is internal and on their end , cancel me out.

 

[dealfinder500]

I don't think this is specific to Chase, as much as like was already posted - people end up giving out their info to scammers.

One suggestion to everyone: consider having multiple bank accounts (with different banks). Then transfer the money as needed between one account and the other to pay bills. Most banks should allow you to easily transfer funds between banks online, and if they don't, then you might consider getting a different bank.

 

[HomeDefense]

I also feel no mercy for people foolish enough to provide personal info or passwords to anyone who calls them on the phone, but that is not the case with these incidents.

I didn't say this was unique to Chase. Most of us have probably had credit cards stolen. This is money stolen from their savings accounts. What may be unique is Chase's refusal to assist the customers in any way, even though it looks like they had a system breach.

Watch the videos. They are not all cases where someone calls up and pretends to be from Chase.

One gal received a text message telling her that funds were going to be transferred from her account. She called Chase. They refused to help her. She went to her local Chase bank and told them someone was stealing money from her account. They confirmed that a wire transfer was taking place, but refused to do anything to stop it.

One couple had their account frozen without any explanation. It doesn't appear that any money was stolen, but they can't get Chase to release their money. All they are telling them is there is some unusual activity with their account, but they won't even tell them what that is.

It is possible that all these people are monumental liars or fools, but it doesn't look that way.

 

[Davehb]

I also feel no mercy for people foolish enough to provide personal info or passwords to anyone who calls them on the phone, but that is not the case with these incidents.

I didn't say this was unique to Chase. Most of us have probably had credit cards stolen. This is money stolen from their savings accounts. What may be unique is Chase's refusal to assist the customers in any way, even though it looks like they had a system breach.

Watch the videos. They are not all cases where someone calls up and pretends to be from Chase.

One gal received a text message telling her that funds were going to be transferred from her account. She called Chase. They refused to help her. She went to her local Chase bank and told them someone was stealing money from her account. They confirmed that a wire transfer was taking place, but refused to do anything to stop it.

One couple had their account frozen without any explanation. It doesn't appear that any money was stolen, but they can't get Chase to release their money. All they are telling them is there is some unusual activity with their account, but they won't even tell them what that is.

It is possible that all these people are monumental liars or fools, but it doesn't look that way.

A bank that won’t help customers with a fraudulent transaction, is one I’d take my money out of.
Had that happen with one bank.
Our card number was stolen, and we contested the charges but bank said we had to try to get out money back.

Bank we have now: report it and they immediately stop payment.
If it has already been paid they Will, at least they have, gotten our money back within 3 days. (Only happened couple times.)
They recommend getting a new bank card number at least once a year. It’s $5 dollars but worth it.

 

[jma_1000]

With online banking being so commonplace I am surprised anyone today would still choose a bank over a credit union.

maybe the word Union rubs wrong for them?

 

[Gmcd]

I had my mail stolen (local gang broken into the post office) and they copied the routing number / account number off the checks. Postal police got involved. The criminals washed several checks, changed the amount and payee and stole over 20k.

Chase made it right. It took them a while. One check the criminals deposited into a chase account, the other was deposited into a non-chase bank. A third check was washed and their fraud dept. caught it.

They said that their "rules" dictate that the in-house chase deposit would be refunded within 30 days, and that the one deposited outside chase would be refunded within 90 days.

Chase actually got my money back. I was shocked. I didn't think they would.

I was able to provide them with photocopies of the original checks, and other evidence and it was a hassle.

-----

Another story - Bank of America

I was the victim of a BIN attack. What is a BIN attack? — The Points Guy - The Points Guy

I had money parked at a BOA account. I asked them NOT to issue me a debit card (they did anyway). The envelope arrived, I stored it in my safe. I then noticed debits on my account. The BIN attackers used computer software to guess the card number, CVC and expiration date. How they activated the card, I don't know.

BOA made it right.

----

Keep money in multiple banks and don't use a debit card.
Don't speak to people over the telephone
Don't reply to texts or emails

Hope for good luck

 

[Deepstate]

This is a domino effect to lead to CBDC's.

 

[Boatswain2PA]

BOA didn't seem to care a big when we almost lost almost $100K cash to a scam, when the scammers were using a BOA account!

We were buying our dream land and got the expected email from realtor with the routing & account number to transfer our down payment. I went online to USAA and made the wire transfer...and a few minutes later got an email saying it didn't go through. Called USAA and talked to them and they were going to send it manually.

Called the realtor to tell him it was on the way, and he said "I haven't sent that yet!" My heart fell through my chest!!

Called USAA, they had already sent the money. Tried calling BOA and they just didn't care. Turns out USAA's manual transfer didn't go through either (likely because the "name on the account" didn't match the receiving account....WHEW!!!!). Called BOA several times as I continued emailing back and forth with the thief who was asking when the money was going to be transferred, but they just didn't care that a thief was using their account.

Fortunately we didn't lose anything.

I will NEVER AGAIN wire money. EVER.

 

[Mule Skinner]

With online banking being so commonplace I am surprised anyone today would still choose a bank over a credit union.

maybe the word Union rubs wrong for them?

My credit union "evolved" into a bank.

 

[Hoka-hey]

I had my mail stolen (local gang broken into the post office) and they copied the routing number / account number off the checks. Postal police got involved. The criminals washed several checks, changed the amount and payee and stole over 20k.

Chase made it right. It took them a while. One check the criminals deposited into a chase account, the other was deposited into a non-chase bank. A third check was washed and their fraud dept. caught it.

They said that their "rules" dictate that the in-house chase deposit would be refunded within 30 days, and that the one deposited outside chase would be refunded within 90 days.

Chase actually got my money back. I was shocked. I didn't think they would.

I was able to provide them with photocopies of the original checks, and other evidence and it was a hassle.

-----

Another story - Bank of America

I was the victim of a BIN attack. What is a BIN attack? — The Points Guy - The Points Guy

I had money parked at a BOA account. I asked them NOT to issue me a debit card (they did anyway). The envelope arrived, I stored it in my safe. I then noticed debits on my account. The BIN attackers used computer software to guess the card number, CVC and expiration date. How they activated the card, I don't know.

BOA made it right.

----

Keep money in multiple banks and don't use a debit card.
Don't speak to people over the telephone
Don't reply to texts or emails

Hope for good luck

I don't think most people know the postal system fights crime ( and their pretty sophisticated ) if it relates to them.
I get to hear some interesting exploits on occasion.

 

[FIGHT TILL DEATH]

Before the crash you will see looting of accounts, this will be inside jobs, outside jobs and inside/outside jobs.

 

[Brettny]

All of these Large nationwide banks always have security Breaches. this hardly happens in smaller local banks and your money is more likely to stay local.

 

[hermetic]

Before the crash you will see looting of accounts, this will be inside jobs, outside jobs and inside/outside jobs.

This is happening now, as the banks are actively crashing. If you aren't prepared at this point, good luck.

 

[bonegunner]

Never speak to anyone that has called you, regarding your bank/credit card account.

Only speak to someone when you call the phone number on the back of your card.

Most credit cards have an option for text alerts to be sent, for charges to the card.

Those alerts come immediately when a charge is made, and one can act accordingly if charge is not recognized.

I suggest turning all those alerts on.

I don't know if debit cards have that option, because I haven't had a debit card in 20 years.

The reason I don't have a debit card, is they simply do not offer the protections credit cards do.

 

[HomeDefense]

One other important aspect of credit card fraud is you should NEVER give the security code on the back of your card to anyone who asks for it. No exceptions. That code is intended for immediate electronic transactions only, such as when you buy something online or when you swipe your card.

It is a violation of the credit card company rules for a vendor to ask for the securty code or record it in any way. If someone asks for it, tell them you cannot give it to them. The transaction will still go through. I still see that code requested on magazine subscription postcards and forms that require a credit card number. Don't give it to them.

Why? Because the banks use that as an automatic way to stop fraud. If three transactions in a row go through without the security code, most banks lock the card and then will contact you. I've had that happen a couple of times. If the bad guys get the security code and your credit card number, there is nothing to stop an unlimited number of fraudulent transactions.

The expiration date is easy to figure out. All they have to do is use the stolen card number and test several transactions with different expiration months until the order goes through.

 

[Davehb]

Never speak to anyone that has called you, regarding your bank/credit card account.

Only speak to someone when you call the phone number on the back of your card.

Most credit cards have an option for text alerts to be sent, for charges to the card.

Those alerts come immediately when a charge is made, and one can act accordinly if charge is not recognized.

I suggest turning all those alerts on.

I don't know if debit cards have that option, because I haven't had a debit card in 20 years.

The reason I don't have a debit card, is they simply do not offer the protections credit cards do.

Ours is a bank debit card, but a little tid bit they told us: run it as credit card.
A protection with our bank is we can set a daily limit, or a max purchase amount, that isn’t normal bill related.

Times we have traveled, we call, and tell them to raise the limit, for a set number of days.

 

[HuntFishCamp]

Are you even American if your credit card doesn't get hacked once every couple of years? I'm being serious, by the way...