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| The Tech Zone Discussion on computers, software and games. |
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While browsing using Internet Explorer I experienced a frozen screen. Mouse wouldn't move, nothing worked. Finally held the start button until it forced a shutdown. Now nothing. Never a signal of video to the screen. Disk drives don't spin up. Cannot access the bios setup screens. My best guess is something blew out the bios and it needs flashing. Any other suggestions on this kind of stoppage?
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| The Following User Says Thank You to tricky48 For This Useful Post: | ||
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If the drives aren't spinning up, it is a power issue. If the mobo was bad, the drives would still spin, and you should still get video. If you havent already, please unplug the machine. I have seen more then one bad power supply go up in smoke.
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| The Following User Says Thank You to LanceCooley4life For This Useful Post: | ||
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Ditto the above..good news is that you should be able to install hard drive into new box, and read data files...
Chirstmas came early for you...... power supplies are cheap, or you can buy a new box and be done with it... you do have back ups right.... |
| The Following User Says Thank You to PSYOP Soldier For This Useful Post: | ||
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yeah, make sure your monitor is connected and powered. then bootup- you should see/hear power supply fan. if you could forced a power down then the PS is probably ok. if the lights on the case come on but you dont see anything, try connecting another monitor.
I assume the most valuable item is the information on the HDD? if you have another PC, why dont you remove the suspect HDD and slave it and see if you can transfer data. |
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Could be a slew of things. If it froze and you did a forced powerdown I would say the OS became corrupted. You said that there is no signal to the monitor and the hard drives don't spin up. Now do any of the fans spin? Are there any lights blinking on the front of the case? If no to both I would vote power supply. If yes to either I would still say power supply could be a culprit. If the components aren't getting the juice they need it will cause the machine not to power on. It could also be a bad hard drive, motherboard, or even a stick of memory.
If you get some sort of life (lights, fan, or anything) and aren't afraid to get your hands dirty you can do some troubleshooting. Open up the case and remove everything except the motherboard, memory, video card and processor/fan. If the machine powers up and just gives an error about no boot device that is good. Now plug in one device at a time and boot up. I.E. plug in cd rom drive and power up. If it still works plug in the next device. Keep going until it stops powering up properly. At this point you have discovered the bad part. Replace and have a beer. As always YMMV and I take no responsibility if you start your puter on fire. I am just listing what I would do to troubleshoot your issue and gave you the option. Now here is the tricky part. If everything is plugged back in and the machine still powers up a-ok it is an intermittent failure. Depending on the age of the machine I would suggest you replace the power supply (if it is over 2 years). If the machine is less than two years and you are lucky enough to have it under warranty, take it to a shop and let them figure it out. Intermittent failures are hard to track down and I have spent days testing everything just to find out a stick of ram was bad. If you do choose to take it to a shop make sure you make it crystal clear that you do not want your data erased. Most shops have a policy of nuke and pave and if you chose not to get a data backup, they could care less about your data. At my shop I don't do that. I ask for permission before I nuke and pave and give the user a chance to get data saved. |
| The Following User Says Thank You to flawedkaos For This Useful Post: | ||
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Put a meter on one of the drive connectors to see if you are getting 12 & 5vDC. If not, it's a cheap quick fix. However, a bad "power good" signal from the motherboard would keep the power supply from working. You said "main computer". Maybe borrow the PS from a secondary PC to test.
http://www.hardwarecanucks.com/forum...-power-up.html Look at post #2 in this link. This is a good way to test the PS. Use the jumper shown and test drive connector with a meter. I use a paper clip for a jumper. |
| The Following User Says Thank You to SkullyWV For This Useful Post: | ||
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Try this first? Unplug the power supply from the wall or UPS. Plug back in after a few seconds and see what you get. This happened to me a few times and that is what allowed it to restart. Can't explain it - just did it. Good luck.
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| The Following User Says Thank You to webfarmer For This Useful Post: | ||
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| The Following User Says Thank You to flawedkaos For This Useful Post: | ||
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Ya get what ya pay for... |
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Put your nose to work if the power supply smells burn its likely the problem.
I see power supplies at thrift stores all the time but many smell burnt and in many cases are in the wrong box. this is a good reason not to buy them. |
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Sorry if that was misconstrued... |
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